Terms of Service
Last updated July 24, 2026
These Terms of Service (the “Terms”) are a binding legal agreement between you (“you” or “User”) and True Carry, LLC, a Pennsylvania limited liability company (“True Carry,” “we,” “us,” or “our”), governing your access to and use of the True Carry mobile application, the browser-based simulator, the website at truecarrygolf.com, and all related software, features, and services (collectively, the “Service”).
Please read these Terms carefully. By creating an account, checking the box to accept these Terms, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not create an account or use the Service.
Section 15 (Dispute Resolution) contains a binding arbitration provision and a class-action waiver that affect your legal rights. Section 12 (Limitation of Liability) limits the remedies available to you. Please review them carefully.
1. The Service
True Carry is a camera-based golf launch monitor and practice platform. It uses your device’s camera, computer-vision models, and physics-based estimation to produce ball and club metrics (such as carry distance, ball speed, launch angle, and spin), a browser-based golf simulator, on-course tools, a social activity feed, and optional AI-assisted coaching. The Service is provided for practice, training, and entertainment. Features may be added, changed, suspended, or removed at any time.
2. Estimated Metrics: No Guarantee of Accuracy
All metrics, distances, speeds, spin values, scores, dispersion figures, and other data the Service produces are estimates generated from camera capture, sensor input, and mathematical models. They are inherently subject to error and vary with lighting, camera placement, device capability, ball and club type, and environmental conditions. The Service is not a certified measurement instrument and is not intended for professional club fitting, tournament or competition measurement, wagering or betting, handicap certification, or any use where measurement precision is relied upon. You agree not to rely on the Service for any such purpose, and you assume all risk arising from any reliance on its output.
3. Health, Safety & Assumption of Risk
Golf involves swinging clubs and striking balls at high speed and is a physical activity that carries a risk of injury to you, to others, and to property. You are solely responsible for your surroundings, your swing space, and the safety of everyone and everything nearby. Do not use the Service in a manner that endangers people, pets, or property, and never use it while operating a vehicle. The Service does not provide medical, fitness, or professional instruction advice. Consult a qualified professional before beginning any new physical activity. To the fullest extent permitted by law, you assume all risk of, and release True Carry from, any injury, loss, or damage arising from your use of the Service.
4. Eligibility
You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction (18 in most U.S. states), you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms. You represent that you are not barred from using the Service under the laws of the United States or your jurisdiction, and that you are not located in a country subject to a U.S. government embargo or designated as a “terrorist-supporting” country, and are not on any U.S. government list of prohibited or restricted parties.
5. Accounts & Registration
To use most features you must create an account using an email and password or a supported third-party sign-in (Apple or Google). You agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your credentials. One account per person. Notify us promptly at rushil@truecarrygolf.com of any unauthorized use. We are not liable for any loss arising from unauthorized use of your account.
6. License to Use the Service
Subject to these Terms, True Carry grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service for your own personal, non-commercial use. This license does not transfer any ownership interest in the Service to you. All rights not expressly granted are reserved by True Carry.
7. Acceptable Use
You agree that you will not, and will not attempt to, and will not permit anyone to:
- use the Service for any unlawful, infringing, harassing, deceptive, or harmful purpose;
- copy, modify, distribute, sell, resell, lease, or create derivative works from the Service or its content, except as expressly permitted;
- reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, models, or algorithms, except where such restriction is prohibited by law;
- scrape, crawl, harvest, or bulk-export data from the Service, or access it via automated means without our written permission;
- circumvent, disable, or interfere with security, rate-limiting, billing, entitlement, pairing, or referral features, or probe or test the vulnerability of any system;
- upload or share content that is unlawful, defamatory, obscene, hateful, infringing, or that contains malware, or that violates the rights or privacy of others;
- impersonate any person or entity, or misrepresent your affiliation with any person or entity;
- abuse referral codes, promotional offers, free trials, pairing codes, or other users; or
- use the Service in any way that imposes an unreasonable load on our infrastructure or that could disable, overburden, or impair it.
We may investigate and take appropriate action, including removing content, suspending or terminating accounts, and reporting to law enforcement, for any violation.
8. User Content
“User Content” means the data and content you create, upload, or share through the Service, including your golf data, shot cards, posts, comments, profile information, and photos. As between you and True Carry, you retain ownership of your User Content. You grant True Carry a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt, and display your User Content solely as needed to operate, provide, secure, and improve the Service and to display it to the audience you select (for example, when you share a post with followers or publicly). You are solely responsible for your User Content and represent that you have all rights necessary to share it and that it does not violate these Terms or any law or third-party right. We may remove User Content that we believe violates these Terms. If you believe content on the Service infringes your copyright, contact us at rushil@truecarrygolf.com with sufficient detail to identify the work and the allegedly infringing material.
9. Feedback
If you send us suggestions, ideas, or feedback about the Service, you grant True Carry a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without obligation or compensation to you.
10. Subscriptions, Billing & Auto-Renewal
Certain features require a paid subscription (for example, Basic, Pro, or Atlas tiers). Paid subscriptions are sold and billed through our third-party payment processor, Stripe, via the website. By purchasing a subscription you authorize us and Stripe to charge your payment method on a recurring basis (for example, monthly or annually, as shown at checkout) at the then-current price, plus applicable taxes, until you cancel. Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date.
You may cancel at any time from Account → Manage Billing. Cancellation takes effect at the end of the current paid period, and you retain access until then. We may change subscription prices and features; we will give notice of material price changes, and changes take effect at your next renewal. You are responsible for all charges incurred under your account. Complimentary Pro time earned through referrals or promotions is promotional, has no cash value, is non-transferable, and may be modified or revoked in cases of abuse.
11. Free Trials & Refunds
We may offer free trials or promotional pricing; unless stated otherwise, a paid subscription begins automatically when a free trial ends unless you cancel first. Except where required by law, payments are non-refundable and there are no refunds or credits for partial periods, unused time, or features you did not use. If you believe you were billed in error, contact rushil@truecarrygolf.com.
12. Third-Party Services
The Service integrates third-party services, including Apple and Google sign-in, Stripe (payments), Supabase (hosting and data), and third-party AI providers used to generate optional AI coaching. Simulator courses and maps are built in part from open geographic data (© OpenStreetMap contributors, ODbL; USGS elevation data). Your use of third-party services may be subject to their own terms and privacy policies, and we are not responsible for third-party services or content. If you obtained the app through the Apple App Store or Google Play, their terms also apply to your download and use of the app.
13. AI Features
The Service may offer optional AI-assisted coaching and insights generated by machine-learning models using your metrics. AI output is provided for informational purposes only, may be inaccurate or incomplete, and is not professional golf instruction, coaching, medical, or fitness advice. You are responsible for evaluating its usefulness and accuracy, and you should not rely on it as a substitute for professional judgment.
14. Intellectual Property
The Service, including its software, models, design, text, graphics, logos, and the “True Carry” name and marks, is owned by True Carry or its licensors and is protected by intellectual property laws. Except for the limited license in Section 6, these Terms grant you no right, title, or interest in the Service. You may not use our name, logos, or trademarks without our prior written permission.
15. Dispute Resolution: Arbitration & Class-Action Waiver
Please read this Section carefully. It affects your rights.
Informal resolution first. Before starting any formal proceeding, you agree to contact us at rushil@truecarrygolf.com and give us 60 days to resolve the dispute informally.
Binding arbitration. Except for claims that qualify for small-claims court and claims seeking injunctive relief for intellectual-property infringement, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered under the rules of a recognized arbitration provider, rather than in court, and governed by the Federal Arbitration Act. Judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. You and True Carry agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims.
Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing rushil@truecarrygolf.com with your name and a statement that you wish to opt out. Opting out does not affect any other part of these Terms.
16. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access, with or without notice, if you violate these Terms, if required by law, or to protect the Service or other users. Upon termination, your license ends and we may delete your account and User Content, subject to our Privacy Policy and any legal retention obligations. Sections that by their nature should survive termination (including Sections 2, 3, 6–9, 11–19) will survive.
17. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. TRUE CARRY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT METRICS OR OTHER OUTPUT WILL BE ACCURATE OR RELIABLE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
18. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, TRUE CARRY AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, TRUE CARRY’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO TRUE CARRY IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN.
19. Indemnification
You agree to indemnify, defend, and hold harmless True Carry and its owners, employees, and suppliers from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your User Content, or your violation of these Terms or any law or third-party right.
20. Governing Law & Venue
These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict-of-laws rules. Subject to Section 15, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Pennsylvania, and you consent to their jurisdiction and venue.
21. Changes to the Service & These Terms
We may modify the Service or these Terms at any time. If we make material changes to these Terms, we will provide notice through the Service or by email and update the “Last updated” date above. Changes are effective when posted unless stated otherwise. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service.
22. Miscellaneous
These Terms and the Privacy Policy are the entire agreement between you and True Carry regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for any failure or delay caused by events beyond our reasonable control. Notices to you may be provided through the Service or by email.
23. Contact
Questions about these Terms? Contact True Carry, LLC at rushil@truecarrygolf.com.